For private surgeries for both A/Prof Novakovic and for Dr Stewart
- Please ensure that you have provided our staff with your up-to-date health insurance information and ensure that your contact details including your address is correct
- You need to contact the Practice Manager via email to book your surgery
- Our quotations include the name and contact details of the hospital and anaesthetists, the date of surgery and other relevant information
- Once you receive a quotation from us, please check with your fund to ensure that you are covered. If you are not covered, please inform us immediately. Please note any hospital excess is independent of our surgical fee
- The hospital admin staff will call you the day before surgery to advise admission time and provide fasting instructions
- Please ensure all paperwork is completed and returned to our office via reception@sents.com.au
- Late cancellations – if you cancel within 24 hours of the surgery and we are unable to fill that spot, you will be charged 10% of the total surgical fee
- Please inform staff if you have recently been covid positive. To confirm these details, please contact the relevant hospital where your surgery is booked to confirm what their protocol is
- Our quotes do not include anaesthetic fees. Once your surgery is booked the anaesthetist will contact you directly regarding his/hers fees
- If it has been more than 6 months since your last consultation prior to surgery, you will need to book another appointment. There might be an option for telehealth for this, please check with the reception staff
- We will provide you with a receipt following the surgery so that you can claim with Medicare and your health fund
Surgery Payments: All payments are to be made prior to surgery
- We accept credit card payments over the phone (visa and mastercard only)
- For payments via direct deposit, these need to be made at least 4 days prior to surgery to ensure that the payment clears in time. Please email the deposit receipt to reception@sents.com.au. Details for each surgeon are:
A/Prof Novakovic:
Drawer: Sydney Voice & Swallowing P/L ATF SVAS Trust
BSB: 012-055
Account: 183467622
Dr Thomas Stewart:
Drawer: Sydney Voice & Swallowing
BSB: 012-013
Account: 320635945
To book your surgery, please contact our Practice Manager: Bookings@sents.com.au